Terms of Service

Last updated: 2026-06

Service

Bestehn provides AI-generated German exam practice. Content is for preparation only and is not affiliated with ÖIF, ÖSD, Goethe-Institut, telc or BAMF.

Purchases & billing

Paid access is sold as one-time passes for a fixed period (e.g. 7, 30 or 90 days) and one-time exam-credit packs, processed via Stripe. There is NO subscription and NO automatic renewal: a pass simply expires at the end of its period and nothing is charged again. The start and end of your pass are shown in Settings. Prices include applicable VAT; you receive a payment confirmation by email.

After a pass expires

When a pass expires, paid features return to the free tier automatically. Your account, learning progress and past results remain saved — you can buy a new pass at any time to continue.

Right of withdrawal

EU consumers have a 14-day right of withdrawal. By starting to use the digital service immediately, you consent to begin before the period ends and acknowledge losing the withdrawal right for consumed content.

How to withdraw

To withdraw, send us a clear statement (for example by email to support@bestehn.com) before the period ends. Stating it in your own words is enough; the model form below is optional. We refund within 14 days using the same payment method, at no cost to you.

Model withdrawal form

To: [Your legal name / company], [Street, Postal code, City, Country], support@bestehn.com I hereby withdraw from the contract I concluded for the following service: Ordered on: ______ Name: ______ Address: ______ Date: ______

Acceptable use

Don't abuse, resell, or attempt to break the service. We may suspend accounts that violate these terms.

Liability

The service is provided “as is”. We don't guarantee you will pass any official exam.